Agency Report on Human Services Agency

I chose to write down a report about the YWCA Pierce County, situated on 405 Broadway St, Tacoma Washington. The YWCA or Young Women’s Christian Association is among the oldest and largest women’s group in the nation, serving over 2 million ladies, and their households at more than 1,300 places throughout the United States. The unique Christian perspective is still robust in most of the nationwide associations, however some have changed their focus to be extra of a social and group primarily based program.

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The YWCA Pierce County is a group leader and forerunner in home violence for over a century now. Established in 1906, the YWCA is has steadily expanded and enhanced a comprehensive menu of home violence service provision, providing purchasers actual tools to implement change in their very own lives. Their mission assertion is to rework lives via safety, healing and empowerment. This is an organization that is devoted to eliminating racism and empowering ladies. The YWCA Pierce County’s vision is to create a secure, simply and equitable neighborhood and so they do this via education and outreach by promoting peace, justice, freedom and dignity for clients from all races and walks of life.

Their comprehensive Domestic Violence companies that highlights intervention and prevention includes 24 hour emergency help (intervention hotlines), free authorized services (with safety orders, as nicely as different criminal and civil law), immigration and safety planning, parenting plans, emergency shelter, transitional housing, case management, therapeutic companies, advocacy, assist teams, meals, clothing and diapers, transportation, teen courting violence prevention, full interpretive providers and more.

There is such a fantastic concern with the issue of home violence within the community as a complete.

The authorized definition for home violence as defined by the RCW 10.99 (Revised Code of Washington) is ‘crimes committed by one family member or family member towards another.’ Here are the grim statistics: One in 4 girls will experience DV during her lifetime. Women expertise greater than 4 million bodily assaults and rapes due to their partners, and men are victims of almost 3 million physical assaults. Women usually tend to be killed by an intimate associate than males. Women ages 20 to 24 are at greatest danger of changing into victims of home violence. Every year, 1 in 3 ladies who is a victim of homicide is murdered by her current or former partner. The home violence associated offenses rates for Pierce County and Tacoma are among the highest in the State. More troubling is the truth that the rate of DV fatalities in Pierce County far exceeds comparable counties, and it’s estimated that round 10, 000 households are affected by home violence in any given yr. The definition of a DV fatality refers to a death that arises from an abuser’s efforts to say power and management over an intimate companion. These embody all homicides by which the sufferer was a former or current associate of the person answerable for the homicide(s) of people aside from the intimate partner that occurred in the context of intimate particular person violence or in the midst of a perpetrator’s try to kill an intimate partner.

The YWCA, Pierce County serves a diverse consumer population. In the 2012-2013 annual report, the YWCA, Pierce County reported working with over 6,000 plus purchasers in some capability and experiencing 5,473 crisis hotline calls. Providers reported from these calls, there’s higher illustration of clients from populations of shade with the highest numbers from the African American and Hispanic communities. Additionally, the YWCA states that the next variety of clients in any given DV associated program (e.g. prevention, shelter residents, and so on.) are non-Caucasian. On average, clients from minority groups have limited English proficiency and some are undocumented individuals and for a few packages working in the Hispanic communities, nearly all of these shoppers match these traits. Some providers report a growing number in several populations. A number of providers state that there’s an increase in the number of Latina shoppers served, in addition to individuals with language limitations. There can be an indication of the emergence of newer ethnic populations such as Middle Eastern and East African individuals in the consumer inhabitants.

Specific programs are probably to work with some particular segments of the population. For instance, the Korean Women’s Association tends to work with a excessive proportion of Asian Women corresponding to Korean, Vietnamese and Cambodian shoppers, whereas organizations corresponding to Tacoma Community House and Centro Latino cope with a larger Hispanic inhabitants. On average, it is reported that The YWCA Pierce County also has a proportion of clients from army families. The YWCA has partnered with JBLM (Joint base Lewis-McCord) to provide assistance to meet the wants for our navy each on and off base. The YWCA, Pierce County is the primary group in the county and state to additionally provide providers that include the LGBTQ (lesbian, homosexual, bisexual, transgender and queer/ questioning) community. At the YWCA, no consumer is ever turned away. If the YWCA is unable to supply a client with a service that might be required, the organization will do their best possible to offer referrals to better meet the wants of the shopper or individual who is calling in. Below is a desk that illustrates the services provided and the demographics of clients which are served. This data is derived from the 2012-13 Annual Report.

Beginning in 2010, the YWCA Pierce County supplied shelter that included personal kitchens and restrooms to clients and their kids. The shelter also begin to merely accept male purchasers in 2012.The shelter caters to security, privacy, dignity and fundamental wants of shoppers for not more than ninety days. During this time in shelter, purchasers are able to utilize particular person case administration, counseling and education, children’s companies, support teams and a 24 hour on-site advocacy. Having a shelter that addresses such comprehensive needs enable clients to build a foundation for lives which might be void of violence. What units the YWCA shelters aside from most communal ones is that the Indi dual flats provide shoppers and their kids personal areas to heal, reflect and develop. Because of their pet friendly coverage, the YWCA pierce County is also one of many few shelters within the nation that is acknowledged by the American Humane Association.

The 24-hour Crisis Hotline offers clients the flexibility to safety plan. Loved ones and associates who may be involved for DV victims and are in search of solutions will also be provided with assets to help. Following initial screening and paperwork, the person meets instantly with a skilled advocate, who performs a needs evaluation to discover out which providers the clients require and wish. Services are shopper driven, which suggests only what the individual signifies that they’re interested in. The commonest immediate needs are (1) applying for protection orders and (2) shelter/housing. Subsequently, a wants and danger assessment are performed during the time that the individual is receiving providers. It is imperative to understand a little about the trajectory of companies that clients seek from the YWCA. Clients could also be referred from a selection of sources (i.e. legislation enforcement, associates, family, on-line searches, medical offices, mental health or substance abuse counselors, courtroom referrals, CPS, and so forth.).


The YWCA Pierce County resource center provides neighborhood members drop-in, crisis intervention that is based on web site in addition to referral companies. Clients who call-in or stroll in are capable of receive help with referrals to packages which may be obtainable on the YWCA in addition to other group assets. Clients who are victims of home violence are capable of call the enterprise line free of charge legal representation and/or advocacy. Women and their kids who’re looking for safety and self-reliance are given free assistance with protection orders, dissolution of marriage, parenting plans, child assist, custody points, parentage action, immigration and safety planning. There can also be full interpretive companies available to non-speakers of the English Language. Another notable exception concerning the YWCA, is in addition to authorized advocates, this group has a dedicated staff attorney obtainable to provide illustration in civil matters.

The YWCA offers individual counseling to each grownup shoppers and their children. This service is also made obtainable to shelter resident, clients collaborating in other YWCA DV packages, in addition to the general group. Weekly facilitated teams are supplied to supply a means of healing and therapy for clients who’re eager to deal and overcome the abuse and trauma they’ve experienced. Participants are educated concerning the dynamics of healthy relationships and tips on how to develop and rebuild shallowness. Support groups occur at the same time as children’s teams to stop childcare points to turn into a attainable barrier.

Since relocating and expanding the shelter in 2010, the YWCA serves youngsters throughout Pierce Country, rather than just clients from the shelter. The Children’s program equips children with instruments to advertise healthy relationships. Children obtain food, clothing, group therapy and are taught safety planning. They are additionally capable of participate in particular events and area journeys and these strong primarily based activities are deliberate particularly in accordance with the different age teams. YWCA’S purpose right here is to help youngsters who have been subjected to violence and trauma to have the flexibility to develop healthy minds and our bodies and give them an opportunity at a steady childhood which would transition into maturity.

When purchasers and their children escape violent and abusive relationships, the largest points and complications confronted are sudden homelessness. Family Permanency Project Housing is a long term housing program that offers families inexpensive housing whereas being supported by particular person case management. Client who participate in this program are capable of set and work in the direction of targets which are particular to their individual household wants.

It is estimated that violence occurs in 1 out of 5 teen relationships. The Teen Dating Violence Prevention curriculum goals to coach highschool and center faculty youth about the issues of energy and management that could lead to abuse in relationships. The curriculum that is offered in schools around Pierce County educates youth on warning indicators, safety tips and out there community sources for individuals.

The YWCA, like most non-profit organizations derives its effectiveness through a giant quantity of group volunteers that serve purchasers in a myriad of the way. These individuals who give of their assets (time, donations, cash, and talent) are helping to change lives through their selfless giving. The group companions with other agencies to supply a extra complete stage of service to fulfill the needs of purchasers. Some of their community partners embrace the Tacoma Community House, Korean Women’s Association, United Way, Crystal Judson Family Center, Joint Base Lewis McChord, Exodus Housing and Sexual Assault Center of Pierce County, among others. There is a selection of cultural competence wanted to serve a diverse population of purchasers that both name or stroll in to the YWCA.

Because these people are coming from completely different cultural backgrounds, they could face financial struggles, have gender id struggles and points, are dealing with discrimination, stress and trauma, or any other points from the spectrum of human companies circumstances, the every day practice of using culturally centered communication skills are important to making efficient interaction and assistance potential. Cultural minded helpers in any given situation will attend to the demeanor and other aspects of culture, including paying shut attention to their own verbal and non- and verbal communication and being very delicate to the wants of the clients that they work together with.

There are clear challenges that emerge in working with shoppers who’ve issue talking and understanding English, particularly in serving to these people navigate the legal system and getting them connected to acceptable help sources. While some company advocates can help with fundamental translation/interpretation issues for victims in need, many touch upon the extra complexity of working with these people, even once they share the same language. There is also the idea among providers of the necessity to tackle these barriers even on the broader neighborhood degree. One sentiment is that the work with non- English English speaking shopper, even with an interpreter present can take more time and it’s more intensive. Here it is rather important to proceed by way of a sequence of steps with these individuals by being patient, non-judgmental, building trust and rapport with these from totally different cultural backgrounds and ethnicities. Another personal competency that must be addressed is the flexibility to handle your personal personal biases particularly in coping with clients who could have a completely different perception, way of life or sexual orientation. Because the YWCA caters to the LGBTQ group, it is extremely necessary to be significantly sensitive to this community who have skilled a nice deal of discrimination, prejudices and even violent crimes due to their orientation.

For the pat week, I was lucky to have the power to attend the spring 2014 Domestic Violence Victims Services Training at the YWCA, Pierce Country. This coaching enabled me to get a better perspective on the home violence issues that’s plaguing the community. I learned so much about professionalism, communication, cultural competencies, and the needs of shoppers in addition to the organization as an entire. I was deeply impressed. One of the issues that basically hit me was that the Programs at the YWCA have been specifically catered to be culturally competent because of such a various inhabitants of shoppers that come through their doorways every day. The workers there truly appear to care concerning the shoppers that they interact with. They take their dedication to ending home violence and empowering clients very seriously.

The YWCA doesn’t follow the hierarchical management system. The CEO may be very caring and interacts with the staff at a really private stage. This is a dynamic group of pros and people who’re devoted, possess plenty of empathy, they’re conscientious, real and have a synergistic power. Because most companies will expertise burn out at one time or one other, it is very important to follow good self-care. The YWCA Pierce Country has a piece culture within their agency that emphasizes the significance of self-care, well-being that trranslagtes positively to how they work together and deal with their purchasers.

As I talked about, I learned a lot and developed quite a lot of respect for the Director and Education manager who presented some of the classes and coaching material. The coaching supervisor who is also in management of neighborhood outreach was such an inspiration to me. She has taught me that if you do not have a deeper understanding of the limitations that purchasers are dealing with, then you aren’t in a place to meet their needs in the easiest way attainable. She goes on to say that we can’t exit into the neighborhood to offer services or coaching in social justice if we are not capable of first study our personal motives, beliefs and biases that exist inside ourselves. I hope to find a way to complete my internship at the YWCA, Pierce County and maybe settle for a place sooner or later with this excellent organization. I consider they’ve a made a deep and optimistic influence on my life.