Decision making in the workplace is something that all managers are faced with at one time or another during their careers. Some decisions are minor and some are major, but what we have to keep in mind is the decisions we make can make or break a company. Being the one who is faced with making these types of decisions can make our job more stressful, but thankfully there are steps we can learn to take which is known as the decision making process. This process helps us identify the problem and look at alternatives to help us solve the problem. Once the problem is identified it is up to the manager to look at all areas of the situation and weigh out the pros and cons of the decisions you have come up with. Never jump at the first thought that comes to mind always look at the decision criteria.
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After reading over the scenarios provided I have decided to go with scenario 2 which provides information about a problem that has been brought to the nursing home administrators and the infectious control officer’s attention. According to the information that I have read the nursing home is experiencing high infection rates within its facility and these rates are increasing. If the nursing home keeps experiencing high rates of infection they can be fined and with this type of facility many more patients can become ill if nothing is done. So as you can see this is a situation that we have to give prompt attention to and find the best solution for before anyone else falls ill or the company has to close its doors. There are different approaches to decision making that we can explore, but we need to find the best approach for this certain scenario. After reviewing the different types of approaches the two I would choose are rationality and intuition. The reason for choosing these types of approaches are because this seems to best for this scenario. When using rationality this means the person will make logical and consistent choices that are best for everyone involved and anyone who holds a management position knows that by thinking things thru rationally will give you the best choice of action to take. The reason for this is because you are weighing the pros and cons and thinking logically. The second approach I would take is relying upon intuition.
I know some people think that it is almost impossible to make a decision upon someones intuition, but if you know the facts and know the situation you can usually go by your intuition. The reason is because you know the problem that exists and know there has to be steps made to correct this issue quickly. Making decisions as a group can be a great thing because everyone can give their input and you can toss around different ideas and suggestions. There is a downside to making group decisions because there are times certain people will not be open to suggestions because they want to be the only one who is right and this can take up time and cause conflict.
Chapter 3 foundations of decision making