Business Communications reflection

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2 March 2016

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Communication can be seen as the most important part of our life because living without communication, we cannot express our wants or understand the others’ needs, then there is no development at all. However, communication, particularly speaking, is not my strong point. That is the reason why I took Business Communications course. After ten weeks studying this course, I realize that my speaking skill have improved a lot. Surprisingly, the remarkable improvement is not only in Vietnamese but also in English speaking skill. Before studying at university environment, I used to think that there would be jobs that suitable for people that are not good at communication like me. Therefore, I did not work hard to improve that hindrance. I am afraid that what I say is stupid, then, people will laugh at me. I am also not sense of humour, so things I say usually are not interest. If I talk too much people will get bored and then, they will get away from me. Especially, when someone that talks a lot to me, I will definitely feel dizzy, even headache. I afraid people are the same as me.

I do not want to drive them crazy. That is why I prefer listen people talk to speak to them. When I started learning English, I hoped that one day I could speak English as excellent as native people. However, although I can hear people speak English very well, I cannot speak fluently. When I practice by myself, I do not feel depressed because there is no one around me. Not being observed by anyone else helps I talk out loud what I think inside naturally and confidently. However, when I stand in front of people, I cannot open my mouth, and just smile stupidly instead. I am scared of pronouncing wrongly and using incorrect words. If I want to say something, I have to spend time on remembering vocabularies and arranging words following correct grammars. It takes me long time, so I just say keywords. Of course, people cannot understand clearly want I want to convey. Things going that way make me stressed. I wonder why after eight years studying English, I still cannot speak as well as 4 years old American children. However, after four semesters being at RMIT university and ten weeks taking Business Communications course, I have learned many helpful things. From comparing between what active students have achieved and silent ones, I now have to state that no matter the position we are, communication is still play a crucial role; and if we want to develop as well as promote, we must learn how to communicate nicely. Furthermore, in the Business Communication course, though my teacher talk a lot, the class are not bored, but are attracted. The reason is that what they said is very useful.

Therefore, I now would claim that talking too much is not always annoying other people. It is just up to the topics chosen. Not only the teacher but my classmates are also very professional. Although some of them are smaller than me, they communicate and present perfectly. One interesting thing I found out is that they always smile nicely when talking. Smiling helps they look more friendly and attractive. Comparison between their speech and my speech helps me I discover the reasons that prevent me from speaking fluently, particularly English. Firstly, I am so shy or in other words, I am lack of confidence. Although many people do not believe in Horoscope, I do. In Horoscope theory, people who are Virgo always pursuit perfectionism. I am a Virgo and that is why I am usually not satisfied with what I have done. For that reason, I am so inferiority complex. The second reason is that I have not practice speaking enough. People can do one thing well only when they do it frequently. I usually stay at home and use the computer as the main way to contact other people, instead of face to face chatting. Thirdly, when speaking English, I always bear in mind that I have to follow grammars. Each word must be in its correct order. As a result, it prevents me from speaking English naturally. The last reason is lacking of vocabulary. After discovering the reasons, I think I can improve that issue by applying the following things.

I have to stop being shy all the time. I need to think optimistically about myself. My English pronunciation is not very bad. I also have adequate knowledge to join in any conversation of friends. Additionally, I should not view conversations in a serious perspective. No one could skill me when a say something wrongly because no one can be right all the time. Thus, I just need to speak out loud, not only think in mind. Moreover, I will smile when I talk for the purpose of increasing confidence and comforting people joining the conversation. Additionally, I will learn more vocabularies, but word by word separately. In a website I read before, it is said that the best way help us speaking English fluently is learning whole sentences. I suppose this method will help me skip time spend on arranging words to form sentences. Lastly, one of my classmates told me that reading books about communication art would help me improve speaking skill. She recommended the book “How to Win friends and Influence people” written by Dale Carnegie.

This book teaches readers how to have effective speeches. I have applied these solutions for several weeks and the result is quite surprising, at least for me. Now, with smiles and the feeling of being free to say anything, I see that my friends are more comfortable when chatting with me. I can also use English to express what I thought more clearly than before. I am very happy about that. I also read the book that my friend recommended, and I feel like “Oh my gods, how shortage of knowledge I am”. The book shows me lots of simple technique that I might apply immediately. In conclusion, the Business Communication has brought me lots of significant experience helping I improve the most important part of life – communication. The solutions I discovered seem to be very helpful for me. Hence, I will continue to uphold these useful methods. Imaging one day I can talk in front of many people confidently, naturally and effectively makes me excited and it also gives me more motivation to continue my improvement.

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"Business Communications reflection" StudyScroll, 2 March 2016,

StudyScroll. (2016). Business Communications reflection [Online]. Available at: [Accessed: 30 September, 2023]

"Business Communications reflection" StudyScroll, Mar 2, 2016. Accessed Sep 30, 2023.

"Business Communications reflection" StudyScroll, Mar 2, 2016.

"Business Communications reflection" StudyScroll, 2-Mar-2016. [Online]. Available: [Accessed: 30-Sep-2023]

StudyScroll. (2016). Business Communications reflection. [Online]. Available at: [Accessed: 30-Sep-2023]

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