1.1 Disciplinary procedures
Health and safety
Redundancy and dismissal
Union right and consultation
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Equalities and Discrimination
Health and safety
1.3There has to be rules and protection for workers, owners of businesses and factories have never given anything to the workers without being forced to, shorter hours, paid holidays, proper safety protection, rising the age a child can be employed. All these above have to be legislated for the owners to obey the laws. It also helps us the employer and the employee.
1.4looks at your contract
Terms and conditions
Health and safety
Bullying in the Workplace
2.1 My contract shows me the start date of my contract started. What hours I will be doing in the week. How much I get paid an hour and when it will get paid in my bank. What holidays I am entitled to, For the sickness pay and conditions there is no contractual sickness/injury payment scheme in addition to SSP, if there is a capability/disciplinary issues it explains what how you should look in the handbook and what part of the hand book you need to look at. If you have a grievance it tells you to raise it with your manager either verbally or in writing. It tells you how many week notice you have to give for termination for you and the employee.
2.2 On my pay statement it shows the breakdown of all the hours I have worked thought out the month. It also shows how much national insurance and tax I have paid, what tax period it is. How many days holidays I have taken and have left. It also tells me my pay roll number. It has the gross pay which is how much you have earned before tax and at the bottom off the wage slip it tells you how much you come out with after the tax has been taken off.
2.3 Submit a formal written grievance to the line manager, who will make every effort to hear your grievance within five working days, if we need help putting are point across we can ask a colleague or an accredited trade union official to be present to help explain. If you are not happy with the outcome, tell the person who dealt with the grievance that you would like to take it further. Submit a formal written appeal to the director within five working days of receiving written confirmation you need to include an explanation of why you are unhappy with the original decision. Once a decision is made at the appeal stage is final.
2.5The aim of the policy is to ensure no job applicant or employee is discriminated against either directly or indirectly on any unlawful ground. The managing director has overall responsibility for ensuring that this policy is implemented in accordance with the appropriate statutory requirements and full account will be taken of all available guidance and in particular any relevant code of practice. Day to day training is the responsibility of the management who can call on specialised skills and knowledge within the home and from external sources for advice on training matters. Training will be arranged during normal working hours whenever possible but there may be occasions when employees will be required to attend training outside their normal working hours. All employees will be given a copy of the handbook at the beginning of their employment with the home.
A copy of the handbook will always be on the premises. The home recognises your rights either to join or not to join a trade union of your choice. You are required to take reasonable care of your own well being and that off your employees. The relevant health and safety notice are posted around the premises and you are expected to be familiar with their requirements.
3.1 Care assistant play a key role in supporting qualified professionals in hospitals, care homes and other health care environments. Depending on the individual role and setting, a care assistant may assist therapists or specialists by setting up equipment and providing hands on support by working directly with the patients in carrying out routine personal care duties.
3.2 I need to be monitoring the wellbeing of the clients. Making sure that they are eating well, making sure they are not losing any weight as this could be a medical condition and a doctor may need to be called, their personal hygiene as this could mean they are not capable to do this themselves. To ensure their medication is being taken correctly and if they are not to inform the office. Making sure they are safe in their own if there any safety issues the we need to ring the office and let the co-ordinator so they can get hold of the social work to find the best way to sort it out.
3.3 We need to be making sure that the individuals are proved with the right care for example making sure personal care is done, making sure they have taken their medicine and eating correctly support in their intellectual, social and emotional needs. Carrying out treatment or therapy.
3.4 Their roles are to regulate health and adult social care providers to protect and promote the health, safety and welfare of people who use health and social care services. They undertake the role for the general purpose of encouraging three things, the improvement of health and social care services, ensuring services focus on people who use services, and all that resources are used effectively and efficiently. To do them thing they need to register providers a common set of standards. These are the standards providers have a legal responsibility to meet and that people have a right to expect whenever or wherever they receive care. Monitor and inspect providers against regularly, at anytime in response to concerns. Undertaking themed inspections, themed reviews and specialist investigations base on particular aspects of care.
4.1 Home care manager
Health care scientists
4.3 Pathway for a team leaders are:
Able to work with plant equipment and complete some office work with computers
Problem solving skills
Good time management skills
Able to provide management support with good communication skills which include motivational skills and decision making abilities
5.1 Winterbourne view was meant to help by assessing and treating patients so that they could have ordinary lives in their own home, but in 2011 some of the staff at winterbourne view got filmed slapping, hurting patients getting them on the floor. They also sat on them and lay on them so that the patients could not move; sometimes they would trap them under chairs to stop them from getting up. The patients were bullied, had water thrown at them. One lady was put in the shower with her clothes on, they swear, pulled hair and poking their eyes. After this was broadcasted on panorama there were 11 of its former care staff were sentenced to court. Some of the 11 got a jail sentence.
5.2 As the public have lots of concern about winterbourne view and other care homes one person said “the absence of transparency & accountability is terrifying”. There was a lot of concern on the care sector and thinking there not just isolated instances as one lady said “there aren’t isolated instances, its cultural and its grown out of what happened in the care sector” but most of the public views on what happened was to see justice and the after care of the residents a gentlemen said “not only do I want to see justice to be seen but what is the after-care being given to the victims??? It’s not as simple moving them out, they have been throw hell they will need a lot of care to try and build their trust, heal the abuse and bad memories”.
5.3 The changes that have happened since winterbourne view is that CQC now take whisleblowing calls to ensure each one is tracked and chased until resolved. They now receive 500 calls a month. They also now carry out more unannounced inspections of high risk services, similar to winterbourne view. CQC carried out an extra 150 inspections of similar services and found out that almost half didn’t meet national standards. They focus on personalisation and prevention in social care and that commission should ensure services can deliver a high leave of support and care to people with complex needs or challenging behaviour. Also that services /support should be provided locally where ever possible.
5.4 The changes that have happened since Winterbourne View is that CQC now take whisleblowing calls to ensure that each one is tracked and chased until resolved. They now receive around 500 calls a month. Also they now carry out more unannounced inspections of high risk services similar to Winterbourne view. CQC carry out an extra off similar service and found out that half did not meet the national standard. They also focus on personalisation and prevention in the social care and that commission should ensure service can be deliver a high level of support and care to people with complex needs or challenging behaviour. Also the services/ support should be provided locally where possible.